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Question

When I press the power button nothing happens. I've check the power cord, the outlet, the "on" button on the back and nothing happens when I try and turn it on. Even the reset button is not working (or so it seems).

Submitted: 272 days and 16 hours ago.
Category: Computer
Value: $9
Status: CLOSED
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Optional Information

OS: Windows XP; Browser: Other

Already Tried:
I've plugged in something else at the same outlet with the same cord and it worked. I've switched off and on the switch in the back while holding in the start button on the front. I tried pressing the reset button.

Posted by Dan - Master Tech 272 days and 16 hours ago.

Info Request

Greetings XXXXXXXXX, can you provide details as to what it is you are having a problem with? What is the type of equipment, brand and model number?
Dan

272 days and 16 hours ago.

Reply

The computer is an Elite Systems computer with Windows xp home editions software. I use it occasionally not everyday. It has been a month or so since I used it last. The monitor works but has no signal of course. It's just dead.

Posted by Dan - Master Tech 272 days and 15 hours ago.

Answer

The symptom you list is, more often than not, is usually the result of a power supply gone wrong. While there are cases where the motherboard (main) itself is defective due usually to bad electrolytic capacitors, the power supply is generally suspected first. As there are no user serviceable parts or fuses to change, the only option would be to substitute the power supply with another to confirm a defective one. In the event that changing the power supply does not correct the problem, then the issue is main board related, in which case it is usually better to purchase a new computer unless you can perform the work yourself.
If I can be of further assistance please let me know.
Regards
Dan

272 days and 15 hours ago.

Reply

Are you talking about the power supply inside the computer shell. If so what part is it. I have other "older" computers that I could swap power supplies with if that is okay. Is that something I can try or will it blowup if they aren't compatable? My saved files and soft ware information should still be on the hard drive, correct?

Accepted Answer

The internal power supply is the rectangular box at the rear of the computer where the AC cable and On/Off switch are. While swapping parts is sometimes an option, using older power supplies may not be a good idea since they might be underated and many of the older power supplies didn't use some of the newer pin layouts.
Dan

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Expert: Dan - Master Tech
Pos. Feedback: 96.6 %
Accepts: 
Answered: 2/23/2009

Computer Support Specialist

Over 35 years experience in the service and repair of all types of electronic equipment.

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