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Question

LCD TV problem:   Hitachi 42V715 color not right. White not white,has yellow hue. Red not brilliant. Has new lamp

Submitted: 390 days and 1 hours ago.
Category: TV
Value: $9
Status: CLOSED
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Posted by Edward 389 days and 14 hours ago.

Info Request

Hi XXXXXXX. Thank you for asking your question on JustAnswer. The other Experts and I are working on your answer. By the way, it would help us to know:


-Could you explain your situation a little more?

 

Do you have the same results when viewing the menu?

How long have you owned the TV?

What have you tried to correct the problem?

Thank you again for trusting us with your problem. Please reply as soon as possible so that we can finish answering your question.

389 days and 1 hours ago.

Reply

1. I have the same results when viewing the menu.

 

2. The T.V. was purchashed 03/02/05.

Lamp was replaced 11/02/05 At that time it was still under warranrty

3. I have tried to adjust video.

Picture mode

Contrast

Brightmess

Color

Tint

Sharpness

Color Temperature

Black enhancement

Contrast mode

No change, none of these itens listed corrects the on going problem.

Accepted Answer

From the information you have provided the problem is likley a failed light engine. Pricing for the light engine is included below.

Parts Information

Vendor HATACHI
Part Number UX23681
Description Lc47 Optical B. Asy
Substitute Part UX23681D
Estimated Weight 20 Lbs.
Estimated Ship Date *NLA* Use Substitute Part
On Vendor P.O.No
Core Price 1.00
Part Price 996.81
Total Price 997.81

As you can see this light engine is no longer available. The substitute for this light engine is included in the information above. There could be other parts causing the problem. There is no way to be for sure without testing the circuitry of the TV. Heat is the enemy of electronics, and these sets operate hot. You might wish to unplug the TV for an hour or more. If this power reset does not allow the TV to turn on component failure is indicated. These sets are assembled using the wave soldering process they are known for having cold solder connections. The safety circuitry shuts the TV set down when it detects a problem. This model of TV has over 3,000 parts which include millions of transistors inside the integrated circuits. The capacitors will change value, leak and become defective. Resistors will change value and burn. Integrated circuits and transistors can go bad. This can cause other components to become defective, which can have a domino effect and cause other parts to fail. Replacing one defective part may make the TV operate for a short time but the part will fail again since if the parts that caused the failure to begin with are not replaced. The only way to know for sure what is causing the problem, which parts that are no longer within factory specs and for proper repair all the electronics must be diagnosed by someone with the correct electronic test equipment and the skills to use the test equipment. I wish I could tell you there was a quick fix or button to push that would fix the TV but that is not the case or the solution needed to get the TV operating correctly.

If you wish to repair it yourself what type of electronic training do you have?

What type of TV test equipment do you own?

Do you own and know how to operate an oscilloscope?

If you decide this is not something that you can do would you like an idea of what the cost to repair the TV will be?

Should you require further clarification, never hesitate to ask. It would be my pleasure to clarify my answer to your question. If after reviewing the above information, you have additional questions, I will be glad to answer them. My goal is your 100% satisfaction with all questions I answer.

Please click the green ACCEPT icon if you feel I have given a complete answer, and you can leave positive feedback. Positive feedback and bonuses are always greatly appreciated!

Regards,

Edward

As always when using Just Answer your accept is required for me to be paid. By accepting you are agreeing that I have satisfactorily answered your questions. If you do not accept, your deposit if applicable, will remain in your Just Answer's account until you request otherwise.

Please do not accept unless you are 100% satisfied with the answer and feel you can leave positive feedback.


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Picture
Expert: Edward
Pos. Feedback: 99.7 %
Accepts: 4387
Answered: 1/16/2009

Technician

20+ years in TV repair. Electronics Technician for 40+ years. 50+ as a hobby.

Posted by Edward 388 days and 18 hours ago.

Info Request

Thank you for the accept. If you have additional questions I will be glad to answer them. I hope you will return to Just Answer again. Please tell your friends about Just Answer. In the future you can request me personally if you wish. Positive feedback is very important to me. Please leave feedback when you get a chance. Click here if you wish to leave feedback.

There is no need to reply to this post unless you have additional questions. It will only generate a request for me to reply to your post.


Regards,

Edward

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