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Question

My old puter died. I just bought a new puter "vista" I removed the old hard drive from my old puter "XP". I have the external sleeve and hooked it up through the USB port. It shows that there is 110 gig's used and I want to transfer all that data to this puter. All of the files I want to move are in my "documents" and I can't access them. help.....
J

Submitted: 316 days and 5 hours ago.
Category: Computer
Value: $9
Status: CLOSED
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Optional Information

OS: Windows Vista; Browser: AOL

Already Tried:
all I did was exactly what I had all ready stated. It shows some files even a route back to my documents, but the folder leading back reads empty when it is highlighted and when I select all the folders it only adds up to 6 gig's, but if I go into my computer and highlight the drive where the Hard Drive is bused to it reads as I already stated, that there is 110 gig's on the Hard Drive.

Posted by Jerry Hannell 316 days and 4 hours ago.

Info Request

Hello sir/madam,

 

Can you please start your Windows Vista, in SAFEMODE.

 

and when you login to your Windows, try aagain to see the contents of the harddrive again.

301 days and 2 hours ago.

Reply

I just got around to trying out your advice and it worked. Thanks a bunch. I want to pay the $9 but don't know exactly who to pay. Do I relist?

John

 

To refresh your memory here is our correspondence.

 

My old puter died. I just bought a new puter "vista" I removed the old hard drive from my old puter "XP". I have the external sleeve and hooked it up through the USB port. It shows that there is 110 gig's used and I want to transfer all that data to this puter. All of the files I want to move are in my "documents" and I can't access them. help.....
J

 

Optional Information:
OS: Windows Vista; Browser: AOL

Already Tried:
all I did was exactly what I had all ready stated. It shows some files even a route back to my documents, but the folder leading back reads empty when it is highlighted and when I select all the folders it only adds up to 6 gig's, but if I go into my computer and highlight the drive where the Hard Drive is bused to it reads as I already stated, that there is 110 gig's on the Hard Drive./p>

 

Your answer:

Hello sir/madam,

 

Can you please start your Windows Vista, in SAFEMODE.

 

and when you login to your Windows, try aagain to see the contents of the harddrive again.

 

Accepted Answer

Oh yes sir, I remembered you. I am happy to hear that your problem is solved.

Let me create an accept button for you,

 

If you just hit the green Accept button, you will pay $9 for my assistance

 

Kind regards,

Jerry H.

Picture
Expert: Jerry Hannell
Pos. Feedback: 98.7 %
Accepts: 
Answered: 1/25/2009

Computer Support Specialist

Experience in Windows environment. ASP, Visual Basic, Ajax

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