Appliance

Ask an Appliance Question, Get an Answer ASAP!

Have your own Appliance question?

2 Appliance Technicians are Online Now

characters left:

Not an Appliance Question?

Question

Our LG gas dryer does not heat. I cleaned the vent, but it did not help. It is a front load dryer. The drum also thumps when turning. It seems to labor to try to turn smoothly. Any advice would be appreciated. Thanks

Submitted: 324 days and 15 hours ago.

Category: Appliance

Value: $9

Status: AWAITING CUSTOMER ACTION

I am LG authorized and repair these for a living. Thumping usually caused by a split drum seam. Locate the seam on the drum and see if it is spilt at either the front or back; it will be fairly obvious if it is. Drum is expensive, so worry about no heat after you check it.

Accepts:
Expert:	MRANSWER
Pos. Feedback:	96.9 %
Answered:	1/2/2009

Home Appliance Technician

30 YRS EXP. FACTORY TRAINED AND AUTHORIZED ON ALL MAJOR BRANDS

324 days and 15 hours ago.

Reply

The drum is not split. I opened to take a look at it yesterday. Maybe alignment? I am new to this website. If I accept at first, can I still reply.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.