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Question

Can you help me, my new Bosch washing machine has a problem with the fabric conditioner not going into the washing machine

Submitted: 327 days and 12 hours ago.

Category: UK Appliance

Value: $12

Status: AWAITING CUSTOMER ACTION

Posted by Fred Bloggs 327 days and 12 hours ago.

Info Request

Hiya,
Can you post the model number of the appliance please?

Thanks

327 days and 12 hours ago.

Reply

it is Wae24363, the front panel from left to right is drawer and then two turning dials

I have cleaned all the drawer and the space it goes in

Edited by XXXXXXXXXXXXXX on 12/31/2008 at 1:10 PM

Answer

Hiya
Take the soap dispenser out of the machine and take it to the sink.
Hold it under the tap and slowly fill the conditioner compartment with water. When it's nearly full it should syphon out. If it doesn't, check the syphon tube in the dispenser is properly in place.
If it syphons ok, then try it with some conditioner in it. If it still syphons ok then the problem lies with the inlet valves on the appliance and as the machine is new you would have to get Bosch out to rectify the problem.

Hope this helps.

Thanks

Accepts:
Expert:	Fred Bloggs
Pos. Feedback:	99.9 %
Answered:	12/31/2008

Home Appliance Technician

Whitegoods engineer working for a multibranded national company in the UK.

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