Appliance

Ask an UK Appliance Question, Get an Answer ASAP!

Have your own UK Appliance question?

2 Appliance Technicians are Online Now

characters left:

Not an UK Appliance Question?

Question

I CANNOT GET MY wta3204gb/09 TO HEAT UNLESS i DEPRESS RESET SWITCH ON THERMOSTAT WHEN IT STARTS A CYCLE. aNY SUGGESTIONS?

Submitted: 328 days and 20 hours ago.

Category: UK Appliance

Value: $18

Status: AWAITING CUSTOMER ACTION

Posted by docjohn174 328 days and 20 hours ago.

Info Request

Hi XXXXXXXXXX. Thank you for asking your question on JustAnswer. The other Experts and I are working on your answer. By the way, it would help us to know:
-Could you explain your situation a little more?

Thank you again for trusting us with your problem. Please reply as soon as possible so that we can finish answering your question.

Please send the make & complete model # and what appliance are you talking about

328 days and 20 hours ago.

Reply

The appliance is a Bosch Dryer. WTA3204GB/09.

The appliance lost heat although the drum spins perfectly.

I have had the heating element checked and is OK.

It would appear that if the appliance is turned off and restarted it will not heat up unless I keep the restart button pressed until the drum rotates in both directions. Again, if I turn off the appliance, it will only heat if I repeat the process.

Answer

Hiya,
When the machine is on the last 10 minutes of drying is the heater still switched on?
There has to be a reason for the thermostat tripping and the only thing that makes it trip is excessive heat.
Your machine should heat for the duration of the time and in the last 10 minutes it goes into cool down, whereby it tumbles with no heat.
If you set it to 15 mins on the dial you'll be able to check this quite quickly.
If it is continuing to heat then it would point to a problem with the power module.

Hope this helps
Thanks

Accepts:
Expert:	Fred Bloggs
Pos. Feedback:	99.9 %
Answered:	12/29/2008

Home Appliance Technician

Whitegoods engineer working for a multibranded national company in the UK.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.