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Radio stoppedworking in my 2000 Mercury Sable LS. I replaced

Sent to Mercury Experts December 26 2008 at 12:00 PM
   

Radio stoppedworking in my 2000 Mercury Sable LS. I replaced it and within seconds after I plugged it in it went blank. All other heat controls work fine.

Customer (name blocked for privacy)
Answer
December 26 2008 at 2:13 PM (2 hours and 12 minutes and 42 seconds later)
         

heres some info that might help you better diagnose your radio problem.

 

Audio System Inspection and Verification

  1. Verify the customer concern by operating the electronic audio system with the engine running and the vehicle in and out of motion.
  1. Visually inspect for obvious signs of mechanical and electrical damage.

    Visual Inspection Chart
    MechanicalElectrical
    • Integrated control panel (ICP) physically damaged, misaligned, any control(s) inoperative
    • Digital audio compact disc player physically damaged, misaligned, any control(s) inoperative
    • Antenna or antenna cable physically damaged, misaligned connection(s)
    • Radio speakers, mounting/speaker cones physically damaged, misaligned
    • Radio ignition interference capacitors, radio frequency interference suppression bond misaligned (also check for cleanliness and metal-to-metal contact)
    • Battery junction box (BJB) fuses F117 (20A), F127 (5A).
    • Central junction box (CJB) fuse F227 (10A) F211 (15A), F216 (15A), F226 (10A) (wagon only)

  1. If the fault is not visually evident, proceed to diagnose the integrated control panel (ICP) by entering the ICP Self-Diagnostic Mode.

 

ICP Self-Diagnostic Mode

NOTE: To enter the ICP Self-Diagnostic Mode, the ICP must be ON and in radio tuner mode (AM/FM).

  1. Enter the diagnostic mode by pressing and holding preset buttons 3 and 6 simultaneously. This will suspend all radio functions, and display SP.
  1. Preset Button 1 = Audio internal/external SELF TEST. The display will flash SELF while gathering the diagnostic trouble codes (DTCs), then stop flashing when complete. Press the TUNE UP button to display the DTCs if any exist. Record codes and refer to the following table:



ICP SELF-TEST CODES
CodeDescription
0No diagnostic trouble codes logged
1No response from rear chassis unit (RCU)
2No response from cassette player
3-
4No response from compact disc player
5-
6-
7No response from remote climate control
8-
9Read Only Memory Verification failed

  1. Preset Button 2 = Displays the feature strap for code identification, refer to the following table.



CodeDescription
01Base-Electronic Search Radio (ESR) with Manual Climate Control (MCC)
07Electronic Search Radio with Cassette (ESC) with MCC
17ESC with Electronic Automatic Temperature Control (EATC)
97Not programmed default of ESC with EATC

  1. Preset Button 3 = ICP and RCU identification. This test identifies the software level of the ICP and RCU. The ICP is tested first, followed by the RCU. The display will have two sequences of three codes each. The first sequence is for the ICP, the second sequence is for the RCU. For code identification, refer to the following table:

 




PLEASE ACCEPT IF YOU ARE COMPLETELY SATISFIED WITH MY ANSWER & LEAVE ME POSITIVE FEEDBACK
100% CUSTOMER SATISFACTION IS MY GOAL!!!
I AM CURRENTLY OFF WORK FOR A HIP REPLACEMENT AND YOUR ACCEPTS GREATLY APPRECIATED!!
THANKS
MIKE           
Reply
December 28 2008 at 1:40 PM (1 day and 23 hours later)
         
Mike, the radio went blank within seconds after I installed it. I can't do a self diagnostic because nothing is lit up. I had allready checked all the fuses in both boxes.
Answer
December 28 2008 at 10:44 PM (9 hours and 4 minutes later)
         

i'm thinking you have a wiring problem, heres 2 wiring diagrams for your radio.

i would check the power and grounds.


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hope this helps you

mike




PLEASE ACCEPT IF YOU ARE COMPLETELY SATISFIED WITH MY ANSWER & LEAVE ME POSITIVE FEEDBACK
100% CUSTOMER SATISFACTION IS MY GOAL!!!
I AM CURRENTLY OFF WORK FOR A HIP REPLACEMENT AND YOUR ACCEPTS GREATLY APPRECIATED!!
THANKS
MIKE           
Reply
December 29 2008 at 10:56 AM (12 hours and 12 minutes and 8 seconds later)
         
Could it be an anti-theft code ? Can I mount an afyer market dadio in theglove or will the wiring proble(if thats the case) still be a problem?
Answer
December 29 2008 at 1:53 PM (2 hours and 56 minutes and 26 seconds later)
         
ACCEPTEDCheck Mark

you could install an aftermaket radio, i would still go through the wiring.

see ya

mike




PLEASE ACCEPT IF YOU ARE COMPLETELY SATISFIED WITH MY ANSWER & LEAVE ME POSITIVE FEEDBACK
100% CUSTOMER SATISFACTION IS MY GOAL!!!
I AM CURRENTLY OFF WORK FOR A HIP REPLACEMENT AND YOUR ACCEPTS GREATLY APPRECIATED!!
THANKS
MIKE           
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