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Cannot get past first screen. Have repartitioned and re-installed XP OS. Possible conflict of Virus software? What to do now?
Submitted: 333 days and 5 hours ago.
Category: Computer
Value: $9
Status: AWAITING EXPERT REPLY
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Optional Information
OS: Windows XP; Browser: IE
Already Tried:
I have tried entering safe mode in various ways including DOS command line but NOTHING gets me to the Desktop. Even reformatting the HD and reentering XP prof. made absolutely no difference. I thought I might undo the HD and put in a USB external HD but that , too, would need to be formatted, etc. Where are these anti virus programs resident? In the bios? On some portion of the HD that you can't get to?
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