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Question

i have a insignia portable dvd player and it wont read the disc

Submitted: 348 days and 10 hours ago.

Category: Computer

Value: $9

Status: AWAITING CUSTOMER ACTION

Posted by James Riley 348 days and 10 hours ago.

Info Request

Can you provide some more specifics? Is the disc a DVD that was bought at the store with the movie already on it? Is the disc a DVD that was created by someone and burned? Is the disc something else entirely?

Will the DVD player play any other discs?

348 days and 9 hours ago.

Reply

the dvd player will not read any disc the laser is on and the disc spins but it will just keep spining. i think it might be a problem with the laser but not sure. i have no idea why it is not working.

Answer

There are so many places that the problem could be, it is virtually impossible to determine that via this communication mode. If it is still under warranty, I would suggest that you contact Insignia to have it repaired or replaced. If it isn't under warranty, I would suggest that you either take it to a technician to repair or replace the unit.

I know this isn't necessarily what you wanted to hear, but it is, unfortunately, the only thing that can be done right now.

Accepts:
Expert:	James Riley
Pos. Feedback:	100.0 %
Answered:	12/8/2008

Sr. Network Engineer

A+, MCP, MCSE, 15 years of experience

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