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Question

how do I get to a sony vaio bios to reset the password?

Submitted: 352 days and 2 hours ago.
Category: Computer
Value: $9
Status: AWAITING CUSTOMER ACTION
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Sony support

Posted by James Riley 352 days and 1 hours ago.

Info Request

What is the make and model of your computer?

352 days and 1 hours ago.

Reply

Sony vaio pcgfx240

352 days and 1 hours ago.

Reply

I already know I can take out the battery, but it seems that I should be able to press a function key at startup to change the bios settings, but nothing I press seems to get me there.

Posted by James Riley 352 days ago.

Answer

If you're trying to reset the BIOS password and don't know it, you'll have to do it by removing the battery. There is no Function key to do this as it would circumvent the security measure that the password provides.

352 days ago.

Reply

Since this does not solve my problem, do I need to honor the payment?

Posted by James Riley 351 days and 23 hours ago.

Answer

The Just Answer system is an honor system and you are not forced to accept an answer. That said, the only way I get paid is to answer your question and for you to accept it.

 

I have answered your question to the best of what is technically possible. If there was another option, I would have given it to you, but what you are looking for is not possible. To that end, I answered your question in that you asked how to reset the password and I provided you with the least invasive solution that will work.

351 days and 11 hours ago.

Reply

I told him I already had one solution (which I told him in detail) and was looking for another. He had no alternative for me, so I do not believe he answered my question, but he did confirm that I was right.

Posted by James Riley 351 days and 3 hours ago.

Answer

It is an honor system...to pay or not is up to you.

351 days ago.

Reply

Your answer implies that there might be a way if I know the password. The answer is that I do know the password, I want to remove it so I can give the computer to my granddaugher. The simpler solution is to just leave it in. the harder solution is to take out the battery, which seems very difficult to me. I opened the case, but can't remove the battery since it is still blocked by the casing.

I would be happy to pay you, but I am no better off now, than I was before, and that is not what I thought I was ordering.

Joel

Posted by James Riley 350 days and 19 hours ago.

Answer

There would be an easy way if you knew the password. Since you don't know the password, that is not an option. With a Sony Vaio, reseating the battery is not even a guarantee that it will work as different Vaios have different levels of security and some burn the password onto an EEPROM that you have to remove and solder a new one on. I know this is a pain, but there is no easy solution to this...if there was, the BIOS password wouldn't be much of a security measure.

 

I know you aren't going to pay me and that is entirely your choice. I responded because I simply want to help you as best is possible for this situation. You asked a question and you got an answer...the correct answer. There was no guarantee that you would get the answer you wanted, but you did get the correct and only answer. I have put time into this researching this for you and my time costs money and takes me away from other things. I am disappointed that you don't value that, but it is your choice.

350 days and 12 hours ago.

Reply

I don't think you got my last email.
1. I DO know the password.
2. I will pay you if you have a solution other than one I already know. (I told you at the beginning of our correspondence that I knew about battery removal.
3. I do appreciate your following up with an explanation of why it may not even work if I remove the battery.
4. I agree that your time is money but I am willing to pay for results, not effort.

Joel

Accepted Answer

Okay, I'm sorry that I missed the part about you knowing the password. Previously, I mentioned that there was no alternative unless you knew the password and I didn't get a response, then, that you did know the password...I should have read your last communication more thuroughly.

 

Turn the computer all the way off, power it on and start pressing F2 then F3 and alternatng between the two ever 1 second until you get a screen that shows something about the BIOS. From there, you should be able to go find a screen that is called something like security. There, you can probably define both a boot and supervisor password. You'll want to select each and enter no password, then press escape a few times to exit...then choose to save your changes.

 

I am sorry that I can't give you exact details, but every BIOS is different and Sony's manual doesn't give me that much detail. The instructions above should get you close and I'm hoping you can poke aroud and find the actual solution.

 

Please let me know how this goes.

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Expert: James Riley
Pos. Feedback: 100.0 %
Accepts: 
Answered: 12/6/2008

Sr. Network Engineer

A+, MCP, MCSE, 15 years of experience

350 days and 9 hours ago.

Reply

It worked like a charm. I had just been pressing one function key at a time. When I did f2 and f3 all went as you said.

Thank you.

Joel

Posted by James Riley 350 days and 8 hours ago.

Answer

It is actually either the F2 or F3 key, but different Viaos are different so that's why I had you do both. I'm glad to hear that its working.

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