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Question

d7360 ink system error code 0xc18a0306 after a power outage occurred in the area, how do I fix this?

Submitted: 481 days and 18 hours ago.

Category: Computer

Value: $9

Status: AWAITING EXPERT REPLY

OS: Windows Vista; Browser: IE

Already Tried:
I have tried HP's useless approach remove ink, turn off, unplug 2 minutes. put ink in, plug in turn on. I have also taken the rh panel off unplugged and removed the 2 ribbons cables, and did this in reverse. Still nada.

Accepted Answer

Hello XXXXXX,

Here is what you can try:

1. Turn off the power and unplug it from power source.
2. Open the right side of the printer (looking at the front).
3. Disconnect, by pulling gently, both white flat ribbon cables off the main circuit board.
4. Plug in the power source and turn the printer on. Wait till you get a error message and push "OK".
5. Unplug the power source.
6. Reconnect the flat ribbon cables by aligning and carefully pushing them into the conectors on the main circuit board.
7. Plug in the power source and turn the printer on (Printer preparing occurred).
8. The 0xc18a0306 error should now be gone.

More help available if needed.

Expert:	Kraig Grayson
Pos. Feedback:	95.7 %
Accepts:	157
Answered:	11/23/2008

Computer Systems Analyst

Computer Studies and Management Diploma (Honours). Over 10 years experience. Also Website Design.

479 days and 7 hours ago.

Reply

This is same starting point I did when I logged in here. I tried it again and no go. Still the same error, but now the carriage slams at the end of each stroke. I am quickly loosing faith in HP product for home use. I was once a strong advocate for HP for their reputation. This is not boding well in my eyes. Besides that it is not made here!

(I know none of them are)

478 days and 10 hours ago.

Reply

So any other suggestions? I am thinking it is a bad component on the board that is causing this. Since there are so many hits I take it this is common place for this printer model.

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d7360 ink system error code 0xc18a0306 after a power outage occurred in the area, how do I fix this?

Optional Information

OS: Windows Vista; Browser: IE Already Tried: I have tried HP's useless approach remove ink, turn off, unplug 2 minutes. put ink in, plug in turn on. I have also taken the rh panel off unplugged and removed the 2 ribbons cables, and did this in reverse. Still nada.

Accepted Answer

Reply

Reply

So any other suggestions? I am thinking it is a bad component on the board that is causing this. Since there are so many hits I take it this is common place for this printer model.

Related Computer Questions

OS: Windows Vista; Browser: IE

Already Tried:
I have tried HP's useless approach remove ink, turn off, unplug 2 minutes. put ink in, plug in turn on. I have also taken the rh panel off unplugged and removed the 2 ribbons cables, and did this in reverse. Still nada.