JustAnswer > Computer
Ask A Question|Register|Login|Help
JustAnswer

Computer

Ask a Computer Question, Get an Answer ASAP!

Have your own Computer question?

16 Tech Support Specialists are Online Now
characters left:
Not a Computer Question?
Bookmark and Share

Question

runtime error when opening CS2 Illustrator

Submitted: 367 days and 4 hours ago.
Category: Computer
Value: $15
Status: AWAITING EXPERT REPLY
+
Read More

Optional Information

OS: Windows XP; Browser: IE

Already Tried:
Uninstall and reinstall. Ran RegCure and Winferno. Called adobe but they no longer support CS2

Answer

Greetings redriver, there is most likely a problem with the preferences files. I have supplied a link below to an Adobe Forum thread that discusses the same issue with ways to resolve it.
Adobe Forum
If you continue to have problems please let me know. Thank you for using Just Answer.
Dan

Picture
Expert: Dan - Master Tech
Pos. Feedback: 96.6 %
Accepts: 
Answered: 11/21/2008

Computer Support Specialist

Over 35 years experience in the service and repair of all types of electronic equipment.

367 days and 3 hours ago.

Reply

Just removed the Pref files I found and rebooted. Still coming up with ....

Microsoft Visual C++ Runtime Library

Posted by Dan - Master Tech 366 days and 19 hours ago.

Info Request

Is there any further information in the popup such as an error number or memory access problem? Is so, could you list it?
Dan

366 days and 5 hours ago.

Reply

Runtime Error!

 

Program:...Illustrator CS2\Support Files\Content\Windows\Illustrator.exe

 

This application has requested the Runtime to terminate it in an unusual way.

Please contact the application's support team for more info.

+
Read More

Related Computer Questions

  • I need help with a CSS navivator, adding the JS rquired to ....
  • I need help with a CSS navivator, adding the JS rquired to
  • What does botany mean?
  • Eric, I did everything you told me and when I went back it ....
  • how to change password on mlbo8theshow site
  • when i open web sites all i get is a blank screen?
  • Upon powering system get an 1801 error message
  • What do you do when your vitural memory is low.



Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Question List | Become an Expert | Terms of Service | Security & Privacy | About Us
© 2003-2009 JustAnswer Corp.