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Question

runtime error when opening CS2 Illustrator

Submitted: 367 days and 4 hours ago.
Category: Computer
Value: $15
Status: AWAITING EXPERT REPLY
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Optional Information

OS: Windows XP; Browser: IE

Already Tried:
Uninstall and reinstall. Ran RegCure and Winferno. Called adobe but they no longer support CS2

Answer

Greetings redriver, there is most likely a problem with the preferences files. I have supplied a link below to an Adobe Forum thread that discusses the same issue with ways to resolve it.
Adobe Forum
If you continue to have problems please let me know. Thank you for using Just Answer.
Dan

Picture
Expert: Dan - Master Tech
Pos. Feedback: 96.6 %
Accepts: 
Answered: 11/21/2008

Computer Support Specialist

Over 35 years experience in the service and repair of all types of electronic equipment.

367 days and 3 hours ago.

Reply

Just removed the Pref files I found and rebooted. Still coming up with ....

Microsoft Visual C++ Runtime Library

Posted by Dan - Master Tech 366 days and 19 hours ago.

Info Request

Is there any further information in the popup such as an error number or memory access problem? Is so, could you list it?
Dan

366 days and 5 hours ago.

Reply

Runtime Error!

 

Program:...Illustrator CS2\Support Files\Content\Windows\Illustrator.exe

 

This application has requested the Runtime to terminate it in an unusual way.

Please contact the application's support team for more info.

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