Hello XXXXXXXXX,

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Sorry to hear about your problem.

If you have marble that becomes scratched, you can gently sand with a very fine-grained sandpaper. After sanding, polish the surface with a commercial marble polish according to the manufacturer's directions. You can also try buffing the surface lightly with dry #000 steel wool. There is also a commercial product available called "Gell Gloss" for polishing and removing small scratches; it is sold at home improvement stores and hardware stores.

In addition, you can remove dull spots or small scratches by using a tin dioxide or polishing powder. These are available from monument or marble dealers. Always follow with a wax that is especially made for marble.

If the scratch does not disappear with these minor fixes then the scratch may be too deep and you will need to contact a stone care professional to sand out the scratch. Professionals use diamond pads, buffer pads, felt pads and chemical polishers to polish the surface of the stone. Any major refinishing or repairs to your marble should be done by a professional.

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Best of Luck, Brian

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It sounds like the installation is going allright. All marble looks dull before it gets polished. I would recommend renting a floor polisher with polishing pads to polish the marble and get the shine you are looking for.

Click here to see some product examples.

Use a tin dioxide or polishing powder to remove any scratches and they are available from monument or marble/ tile dealers. Always follow with a wax or sealer, that is especially made for marble, to protect from stains and dirt. This is also available from a marble/ tile dealer.

Click here to learn about care and sealing.

If you need further help or clarification on this answer, please do not hesitate to reply to this post.

Thanks for asking your question at Just Answer.

Best of Luck, Brian

Please leave feedback at your convenience.