VIN # 1FMFU18LX3LA02713
The early build production of these Expedition/ Navigator had this problem (it's been a while since I have seen this, I just wanted to see in in black and white) There is an updated central junction box (interior fuse box mounted under RH kick panel) I'd start with this service message and go from there. Your truck was built 3/27/02.
I hope this helps,
Loy
So the Ford dealership needs to find the Service Message for the central junction box? I just want to be sure what to tell them. My husband did flip-flop 2 like relays to see if that made a difference in the RH kick panel, but it did not. What do I need to tell the dealership in order to have this fixed? Thanks so much for your help thusfar.
Ford Mechanic
14 years experience, 2000-2006 Senior Master, ASE master in Truck and Auto, Level 1 Fire mechanic
The dealership says they found the issue -- but it wasn't the CJB, it was another box (& lemme tell ya -- they didn't AT ALL appreciate a woman asking them if they've checked this or that -- LOL!!!!!). Does this SSM apply to MY specific vehicle (or is it just a possibility) -- & if so, is there any way to tell if the service work has already been done? Is this like a recall -- where it SHOULD be replaced, even if it's not showing the SSM signs (to prevent it happening at some other time)? Thank you so much!!!!!
Recalls start as SSMs, if they are in large enough numbers and it will affect safety, it will be made into a recall. It looks like they caught the problem mid 2003, which minimized the amount of vehicles affected. I'm glad that you got your truck handled, they should not be upset, especially if you are paying them to fix the truck!
Thank you for the bonus and positive feedback,