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Question

Nav system touchscreen is misaligned...have to touch an inch or so away from what I want to hit for it to accept it.

Submitted: 438 days and 4 hours ago.

Category: Chevy

Value: $15

Status: AWAITING CUSTOMER ACTION

2005 Chevrolet Tahoe 5.7L vortec

Answer

Hello XXXXXXX

I have researched this issue for you and can find no field service procedure to correct this problem. I suspect that the only remedy will be to have the unit exchanged.

If the dealer cannot identify the unit you need from the vin number, they will have to connect a scantool to the vehicle to extract the part number of the radio so that they can order the appropriate service exchange unit. Once the unit is replaced it will require programming. The dealer or many ACDELCO service centres are equipped to perform this task.

I am sorry not to be able to provide better news. I hope you have found this information helpful.

I've done my best to assist you. When you are finished please click on accept. I don't get paid unless you do.

Accepts:
Expert:	Glenn
Pos. Feedback:	100.0 %
Answered:	9/10/2008

Technician/Trainer

28 years experience, Interprovincially Licenced Motor Vehicle Mechanic and Trainer

Posted by Glenn 432 days and 1 hours ago.

Info Request

Hi

A few days ago you asked a question on JUST ANSWER and I responed to it. I am wondering if you have any further questions on this ?

If my answer was satisfactory, then please hit the ACCEPT button.

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