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Sent to General Experts March 28 03:21 PM

When I insert a disk into my player, it says "no disk". It was working fine, and now no matter what disk, even the cleaning disk, it says, :no disk". What do I do?

Customer (name blocked for privacy)
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March 31 7:43 PM (3 days and 4 hours later)
         
Sorry, my computer was down for a couple of days...just got up and running. My player is an Apex DVD Player and it's model number is: AD-1010W.
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