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Question

It is clear that my Serta perfect sleeper mattress purchased 3 years ago has been improperly supported for those three years and is now sagging in the middle. If I correct the support system (i.e. new boxspring and bed frame... will my mattress still sag? In other words is the mattress actually damaged permanently from lack of proper support- or just needing a new under-carriage? Thanks

Submitted: 495 days and 11 hours ago.
Category: Home Improvement
Value: $15
Status: CLOSED
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Posted by Edward 495 days and 11 hours ago.

Answer

Hello XXXXXXX,

Thank you for asking your question on Just Answer. From the information you have provided it would be difficult to determine if the mattress was damaged. Normally a slight sag would not damage the mattress. Flipping a mattress will normally remove any sag and make it lay correctly as long as the foundation is good. A new foundation will definitely help. Click here for more information on the topic.


Should you require further clarification, never hesitate to ask. It would be my pleasure to clarify my answer to your question. If after reviewing the above information, you have additional questions, I will be glad to answer them. My goal is your 100% satisfaction with all questions I answer.

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Regards,

Edward

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495 days and 11 hours ago.

Reply

Reply to Edward's Post: Nothing has been done to the mattress to cause damage. My question is whether the improper support just causes the mattress to seem like it is sagging and once corrected it will no longer sag- or has this improper support caused the inner coils of the mattress to bow and a new foundation can't correct the problem. Your answer is information I already know and have applied. I flip my mattress frequently and it does not correct the problem. I need to know if improper support of a mattress causes damage to the mattress itself or not- basically, I need to know if I have to purchase a new mattress or not... Thank you for further clarifications

Accepted Answer

As long as the foundation of the mattress is good and the mattress is flipped the mattress will be fine. The inner coils are flexible and will not develops a permanent arch unless they are actually damaged. It is always recommended to replace the mattress and the foundation at the same time to get the warrenty. Before purchasing a new foundation I would suggest laying the mattress on the floor to see if the mattress lays flat.



Should you require further clarification, never hesitate to ask. It would be my pleasure to clarify my answer to your question. If after reviewing the above information, you have additional questions, I will be glad to answer them. My goal is your 100% satisfaction with all questions I answer.

Please click the green ACCEPT icon if you feel I have given a complete answer, and you can leave positive feedback. Positive feedback and bonuses are always greatly appreciated!

Regards,

Edward

As always when using Just Answer your accept is required for me to be paid. By accepting you are agreeing that I have satisfactorily answered your questions. If you do not accept, your deposit if applicable, will remain in your account until you request otherwise.

Please do not accept unless you are 100% satisfied with the answer and feel you can leave positive feedback.



Edited by Edward on 7/15/2008 at 4:04 PM

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Expert: Edward
Pos. Feedback: 99.8 %
Accepts: 
Answered: 7/15/2008

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