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my 01 S500 has got stuck in park. no amount of pumping the brake would release it the mercedes tech was able to unstick it and I drove it to my home where it stuck again and had to be towed. the bill to fix it $1400 of which the dealer is willing to pay 50% should i lean on them to pay all of it? Thanks Brenda

Submitted: 496 days and 6 hours ago.
Category: Car
Value: $9
Status: AWAITING CUSTOMER ACTION
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2001 Mercedes-Benz s500

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it is in the shop we tried pumping the brake real hard tapping the gear shift, car has been towed into the dealer stuck in park the tech said something electronic went out and has to be replaced $1400 they will pay 50% , why? if this is my problem I think someone is lying about this shift thing.

Answer

No, 50% was there choice and they are not really legally responsible to pay for any of the repairs. If you press them to pay more they may retract their offer of paying 50% and not pay anything. You have to remember, they did not brake the vehicle in the first place, they only failed to repair the vehicle so they are about 50% at fault, but I would definitely have them pay 100% of the tow bill because they should have kept the vehicle and not released it until it was repaired. Now I base this information on the fact that their diagnosis is correct. Usually the cause for this issue is only a brake switch that would cost about $140 to replace. I would ask to see the old part and the new part and the invoice for the parts to be sure they have replaced something worth $1400 such as a control module.

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Expert: MikeD'
Pos. Feedback: 98.5 %
Accepts: 687
Answered: 6/30/2008

Technician

ASE Cert, AS Degree in Automotive Diagnostics

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