Hi,
First go to this site to make sure that your hardware (computer cpu, ram, etc) and software (windows version, internet explorer, etc) meet the minimum requirements to play flashplayer:
http://www.adobe.com/products/flashplayer/productinfo/systemreqs/
Next go to the following site to download and install the latest flashplayer:
http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash&P2_Platform=Win32
Hope this helps. Let me know if you have any questions.
BS Degree in Engineering.
25 years experience in computer programming and troubleshooting. Planning & Construction Management