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Question

My 2000 740il developed metal shavings in the oil filter. Dealer said a gear on the timing chain had split (in spite of careful maintenance) and the engine needed replacing. I was about 35,000 miles past the 100k certified warranty, but still had two years left on payments. After three years of payments, I was still upside down even if the car was running! Estimated cost of repairs: $22,000... nearly 3 times the value of the functioning car. I can''t sell it or scrap it because I don''t own it until I finish paying for it. I''ve been paying $560 per month for a year (the 4th in the payment book) since it died, and have another year to go, but it''s ruining me. What can I do? I did everything I was supposed to, yet a defect in an original manufacturer''s part put me in this situation. Do I have no way to get some help? The dealer doesn''t care, and still has the car, rusting on his lot (I think... I haven''t heard from him.)

Submitted: 557 days and 7 hours ago.
Category: BMW
Value: $30
Status: CLOSED
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Optional Information

Optional Information:
2000 BMW 740il

Already Tried:
Contacting the dealer (Hendrick BMW, Charlotte) and BMW USA. No help.

Accepted Answer

I'm not trying to be a jerk or stick up for the dealer or BMW here but this is what i think . The dealer may seem like they don't care but there is nothing they can do for you , the vehicle has 135,000 miles on it , your warranty ran up at 100,000 witch is twice the 50,000 mile factory warranty . Yes is was an original manufacturers part that has failed , but they did give a 4 year 50,000 mile warranty plus you also had the 100,000 cpo warranty . I cant say that there is any manufacture that would give you any help at this point . They are not being mean too you , hate you or don't care but the fact of the matter is the warranty is out by 35 % .

I would recommend that you search for a used motor . Try to look on ebay and do a google search .Check with www.bmrparts.com .I would have the Dealer do it for you though .

Thanks and I truly am sorry for your bad luck .

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Expert: long time tech
Pos. Feedback: 100.0 %
Accepts: 
Answered: 5/14/2008

BMW Technician

12 YEAR MASTER TECH

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