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Question

I am trying install Adobe Acrobat 8 Standard. When I go through the process installing the CD I keep getting the message that the serial number is invalid. I tried another way with the response code but I don't have one.

Submitted: 653 days and 7 hours ago.

Category: Computer

Value: $15

Status: AWAITING CUSTOMER ACTION

Optional Information:
OS: Windows XP; Browser: IE

Already Tried:
I don't know my browser. I have tried simply following the directions.

Posted by Claws224 653 days and 7 hours ago.

Info Request

HI,
Do you have Adobe creative suite or Adobe photoshop already on your machine?
Is this a stand alone copy of Adobe or was it included with another product?
Let us know
Thanks

653 days and 6 hours ago.

Reply

I have Adobe photoshop. What I have been trying to install I think is a stand alone.

Answer

Ok,
There is a small issue I have come accross between installs of Adobe 8 and other older products, So uninstall Adobe accrobat first then reboot.
Then put the disk for Photoshop in the machine and reinstall/repair it, Then reboot and try to install Accrobat again.
If you dont have yor Photoshop disk then click start, contro panel and open Add/Remove Programs.
Select Photoshop from the list, click Change/Remove and follow the on-screen instructions to repair the installation.
LEt me know what happens.
Thanks
Eric

Accepts:
Expert:	Claws224
Pos. Feedback:	99.5 %
Answered:	2/9/2008

IEEE Network Engineer, Microsoft

approx 20 years of experience from software to hardware design

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