Hello XXXXXXXX,
Thank you for asking your question on Just Answer.
Could you explain your situation a little more?When was the last time the furnace was professionally serviced?What is the age of the furnace?What have you tried to correct the problem?Do you have a digital camera that you could use to send pictures of the furnace if needed?Thank you again for trusting us with your problem.
Please reply as soon as possible so that we can finish answering your question.
Many homeowners do not realize, the complications of not having a professional inspect the heating system yearly, can cause. If a fire, or worse, is caused by the furnace and there are no records of the furnace being maintained, the insurance company can and will deny the claim for damages. I have worked on systems after they have caught fire and the homeowners got no help from their homeowners insurance for the damage. I have installed furnaces in new homes that the owners were building to replace a home that was destroyed by fire from not having the furnace serviced. I like every customer to have this information to consider before repairing the furnace themselves. It is very important that all air returns not have their air flow blocked in any way. From what you have told me it is not an indication of a defective thermostat. Of the top of my head would be the flame sensor needs cleaning. Click here for information on the flame sensor and how to clean it. It would help if you could tell me what happens at the furnace when the thermostat calls for heat. A picture or pictures of the furnace, with the service door removed, will help me point the parts that may be causing the problem, to you. The pictures can be uploaded by clicking the green icon that looks like a tree in the advance tool bar above the place where you are typing your information.
Should you require further clarification, never hesitate to ask. It would be my pleasure to clarify my answer to your question. If after reviewing the above information, you have additional questions, I will be glad to answer them. My goal is your 100% satisfaction with all questions I answer. Please click the green ACCEPT icon if you feel I have given a complete answer, and you are satisfied with my answer. Positive feedback and bonuses are always greatly appreciated!Regards,EdwardAs always when using Just Answer your accept is required for me to be paid.Please do not accept unless you are 100% satisfied with the answer.If you accept my answer please leave feedback.
Handyman
Handyman, Master Gardener, Plumber, Electrician, and Electronic Technician