Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi! My name is ***** ***** I will be assisting you. Let's get started!
Please remove all of the ink cartridges and insert them firmly back into the carriage
Now, with the printer powered on, remove the power cord from the back.
Wait 2 minutes
Plug back in the power cord and power it on
Do you still have the error?
How old is the printer?
Unfortunately, the error that you are experiencing is an internal failure which would require repair/replacement.
The good news is that your printer is covered under warranty and it can be repaired by Epson. Please call 1-***-**-**** to start the warranty repair process
If you have any questions, please let me know otherwise if you can take a minute and use the rating system to rate our session as 5 stars and press Submit so I am credited with helping you.
The number is *****
Hello and welcome.
My name is***** will be assisting you today.
I'm so sorry for the extended wait time. Did you still need assistance with your issue?
I understand, so this is solved now?
Have you tried updating the drivers and firmware of the Epson Wf-3620 printer?