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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5076
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I'm trying to install the Control Center 4 onto my new

Customer Question

I'm trying to install the Control Center 4 onto my new computer (Microsoft 7) to use with my Brother MFC-J591ODW
JA: What's the make/model number of your printer? How old is it?
Customer: Multi Function Device... MGC-J591ODW
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC... Microsoft Windows & Microsoft Windows 7
JA: How long has this been an issue? What happened right before this popped up?
Customer: I just got a new computer so I haven't installed the Control Center 4 yet.
JA: Is there anything else the Printer Technician should be aware of?
Customer: Not that I'm aware of?
Submitted: 1 month ago.
Category: Printers
Expert:  Lorenz Vauck replied 1 month ago.

Dear Client,

I am sorry to hear about that problem. My name is***** am a tech expert with 17 years of experience and will help you as good as I can.

Can you please first let me know if there is any kind of issue when you are trying to install the Control Center 4?

Please type in the box below, then click on the "Send" button to send me your reply.

Thanks for your patience and best regards,

Lorenz Vauck