Hello. Welcome to Just Answer. Please allow me to assist you with your question today. I am John, I will do my very best to help you solve this problem.
If you make a copy from the printer itself, does it work?
Also, please try connecting the computer to a different USB port. Or let me know if you are using it via wireless.
If no luck yet, please reinstall the drivers. You can download them from here ====> https://support.hp.com/us-en/drivers/selfservice/hp-officejet-6500-all-in-one-printer-series-e709/3795309/model/3795313 <======= CLICK HERE
Download, Install, then try to print again. Please let me know if it worked or not.
Please do not leave me a negative feedback if you are not satisfied with the manufacturer. I do not work for them.
Please let me know if you need more assistance by using the reply box below, I'm happy to discuss further. :) If not, please take a moment to rate my personal answer to you.
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