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crash2199
crash2199, Technician
Category: Printers
Satisfied Customers: 17978
Experience:  5+ years as Tech
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After changing the ink cartridge it wont print just a blank

Customer Question

after changing the ink cartridge it wont print just a blank page comes out, then when i took them out and reinserted them i have an error 0xea what do i do
JA: What is the exact make and model of your printer? And what kind of cartridges are you using?
Customer: epson workforce wf-2650 and am using the epson ink cartridges 220xl
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: hp computer
JA: How long has this been an issue? What happened right before this popped up?
Customer: i took out the ink cartridges and reinserted them
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Printers
Expert:  crash2199 replied 1 month ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  crash2199 replied 1 month ago.

With the printer powered on, remove the power cord from the back.

Wait 2 minutes

Plug back in the power cord and power it on

Do you still have the error?

Expert:  crash2199 replied 1 month ago.

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.