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Ask Jennifer French Your Own Question
Jennifer French
Jennifer French, Technician
Category: Printers
Satisfied Customers: 120
Experience:  Owner at Down Home Technical Solutions
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MY PRINTER JAMMED AND AFTER A STRUGGLR, IT WORKS! only THING

Customer Question

MY PRINTER JAMMED AND AFTER A STRUGGLR, IT WORKS! only THING IT DOES NOT PRINT THE WORDS AS I ASK. only A BLANK SHEET COMES
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: THROUGH. iS THERE SOMEHING I CANDO TO SET IT RIGHT? I AM TECHNOLOGICALLY NO GOOD SO I WOULD APPRECIATE HELP.
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: lC61 Series. JUST HAD A NEW DELL COMPUTER INSTALLED. iT IS A PC.
JA: How long has this been an issue? What happened right before this popped up?
Customer: I AM USING AOL.
JA: Anything else you want the printer expert to know before I connect you?
Customer: SINCE LAST NIGHT WHEN A PAPER JAMMED.
Submitted: 2 months ago.
Category: Printers
Expert:  Jennifer French replied 2 months ago.

Hello! My name is ***** ***** I will assist you with your printer issue. Can you tell me what brand and model your printer is so I can help you?

Thank you for your response in advance!

Expert:  Jennifer French replied 2 months ago.

Did you still need assistance?

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