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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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CANT GET MY PRINTER TO PROGRAM AND YOU SENT ME TO A PATRTNER

Customer Question

CANT GET MY PRINTER TO PROGRAM AND YOU SENT ME TO A PATRTNER AND IND BOUGHT THERE PROGRAM AND THEY STILL WONT DOWLOAD BECAUSE THEY HAVENT SENT ME A KEY
JA: I'm an assistant to the Printer Technician. I work with them to help customers like you.
Customer: WELL I REALLY NEED SOME HELP
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: HP3830
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: HP AMD VISION
JA: How long has this been an issue? What happened right before this popped up?
Customer: JUST TODAY
JA: Anything else you want the printer expert to know before I connect you?
Customer: WHEN I PAYED FOR THE PROGRAM SOME HOW THE PARTNER OF YOURS GOT INTO MY MED PROGRAM PROVIDER AND THAT IS SCARRY ALSO MY C DRIVE WONT LOAD THE DISK THAT CAME WITH THE COMPUTER
JA: PayPal, Debitcard or credit card are all fine.
Customer: CREDIT CARD
Submitted: 8 days ago.
Category: Printers
Expert:  Kamil Anwar replied 7 days ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

Are you unable to install the printer?