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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5076
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I need help in setting up a HP Printer. Wireless just quit.

Customer Question

I need help in setting up a HP Printer. Wireless just quit. Can you make house call as soon as possible.
JA: Can you guesstimate how old your HP is? And just to clarify, what's the exact model?
Customer: 2 years. HP 4500 series Envy
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I have tried instructions. Reset Router. Started Sunday morn
JA: Anything else you want the electronics expert to know before I connect you?
Customer: Probably some files not used could be eliminated
Submitted: 2 months ago.
Category: Printers
Expert:  Cody replied 2 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 2 months ago.

Do you have a usb cable to temporarily plugin?

Expert:  Cody replied 2 months ago.

Checking in to see if you still need help with this issue, if so please reply at your convenience.

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