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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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The printer says that it is tired. What does this mean?

Customer Question

The printer says that it is tired. What does this mean?
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: MG6120, Canon about 3yrs old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: DellPC, std op sys
JA: How long has this been an issue? What happened right before this popped up?
Customer: The printer worked fine untill a week ago.
JA: Anything else you want the printer expert to know before I connect you?
Customer: The comp msg said that the printer was tired.
Submitted: 13 days ago.
Category: Printers
Expert:  Richard replied 13 days ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the printer (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.

Let me know the results please