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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I cannot establish wireless connection with my Mac,

Customer Question

I cannot establish wireless connection with my Mac
JA: What's the make/model number of your printer? How old is it?
Customer: 6510eall-in-one about 2013
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Mac OS Siera
JA: How long has this been an issue? What happened right before this popped up?
Customer: Until today I used a cable connection but wish to go wireless
JA: Anything else you want the printer expert to know before I connect you?
Customer: I have tried using the set-up wizard.It recognises my router, but fails to complete the instructions successfully.
Submitted: 1 month ago.
Category: Printers
Expert:  Richard replied 1 month ago.

Hi there and welcome

First, have you connected the printer to your wireless network?

Please let me know