Printer Repair Questions? Ask IT Technicians for Answers ASAP
Good morning my name is ***** ***** I hope to shed some light on this, it sounds VERY likely that the fuser is failing / failed and/or there is a sticking roller... Typically this would require a "Maintenance Kit" replacement which I can help you find if you'd like, if not, I could help you find a suitable replacement if there isn't anyone you'd trust or have to perform this repair on your printer.
Please let me know when the best times to work on this with you may be, I'm available now and will be until 12pm EST and away for lunch for an hour, then free until 5pm est.
Hi there, sorry for the delay. Yes a maintenance kit can be found pretty much anywhere, like here: https://www.amazon.com/Brother-LY6753001-Fuser-Fixing-Unit/dp/B0141MIA0O
This is the fuser and part of the feed system. this should be everything you need to repair the unit.
Good morning, I'm just checking in again to see if you had any other questions or if I could request a favorable rating for my services today. I'll be here till 5pm est to assist.