Printer Repair Questions? Ask IT Technicians for Answers ASAP
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You mentioned that you cannot remove the cartridge -- Why are you unable to remove them?
It does take a minute or two for a response -- After I am alerted, I will need to type a response back to you.
If you open the lid, does the carriage come to the center so that you can remove the cartridges?
Yes, now open the carriage and remove the ink cartridges
Take a look at the printer image that I am attaching to determine if that is your model
Previously, you listed the model as DR-1070 which is not the printer model number.
As a future note, the model of your printer is the HL-1110.
Click here: http://support.brother.com/g/b/faqend.aspx?c=eu_ot&lang=en&prod=hl1110_us_eu_as&ftype3=1969&faqid=faq00000308_022
Take a look at the steps to remove the inside of the printer so that you can reach a jam inside of the printer.
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