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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Mx492 printer need to set up to scan to my lap top message

Customer Question

Mx492 printer need to set up to scan to my lap top message on screen said wait a while
JA: What is the machine's exact make and model? And can you guesstimate how old it is?
Customer: McDonald's 492 fine about 6 weeks old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Gateway with micro 8.0
JA: How long has this been an issue? What happened right before this popped up?
Customer: First time I tried to scan from printer to laptop
JA: Anything else you want the printer expert to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: Printers
Expert:  Sudipto replied 2 months ago.

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Expert:  Sudipto replied 2 months ago.

Sorry, there is no such printer like McDonald's 492, can you please tell me the correct make and model no. of the printer?

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