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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have error massages on my printer. Its unable clean 4f

Customer Question

I have error massages on my printer. Its unable clean 4f brother dcp-j752dw. I was clean my printer with an printhead doctor kit. I am using not brother printer cartiges. i already have free membership/7-day trail with justanswer.com
JA: Sorry about that. I must have missed it. Could you tell me again?
Customer: I have error massages on my printer. Its unable clean 4f brother dcp-j752dw. I was clean my printer with an printhead doctor kit. I am using not brother printer cartiges.
JA: Can you guesstimate how old your Brother is? And just to clarify, what's the exact model?
Customer: over 1 year
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: dcp-j752w
JA: How long has this been an issue? What happened right before this popped up?
Customer: mac i cleaning with the kit brought from printhead doctor after that its stop work i using the two 150ml bottle with received in the kit
JA: Anything else you want the printer expert to know before I connect you?
Customer: nope i am have membership with justanswer i have membership with just answer
Submitted: 8 days ago.
Category: Printers
Expert:  PC_Wizzard replied 8 days ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

Please click link below to see how to clear error 46

https://www.youtube.com/watch?v=Q3kCHI6hlJc

Please let me know if this worked for you.