Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.
If the printer has not been used in 2 years then it is very likely that there is a blockage deep inside the print head.
It would take several attempts at flushing out the print head with an alcohol solution to help shift this, and even then the results may not be perfect.
Therefore, after 2 years of no use I would definitely recommend replacing the print head.
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