Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi there and welcome
Exactly how do you wish to use the printer? Via your wireless network? As it does not have Bluetooth, so it will not pair in that sense.
ok, but the printer does not have bluetooth so you cannot pair it.
You can either connect it via the USB cable or via your wireless network
Do you have a wireless network there?
Which version of windows are you using?
I can see you are a first time user to the site. What we do here is either a question and answer type of conversation or remote support where I would actually connect to the computer and have a look and attempt to fix the problem for you.
Remote support can save a lot of time if you are not comfortable performing repairs yourself. Sometimes even with instructions you can make a mistake and make things worse.
I will send an offer through for remote support and should you accept I will connect and see what is going on and fix the issue. Otherwise we can continue to talk like this but I will need to ask a number of other questions and try and walk you through some steps.
Both options are 100% guaranteed by the way. Remote is just quicker and avoids the risk of you making a mistake and doing something wrong.
If you want remote click get extra help. If not simply reply to me.
ok, insert the installation disk into the computer
Press on the keyboard the windows key + E
Then in the window that opens, click on the DVD drive and run the setup program to start the installation
Let me know please how you go.
thanks, ***** ***** me know the results.
ok, though not sure about what sorry?
Ok good to hear!
If you have continued problems, or would like any additional information or assistance, please do not hesitate to let me know.
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