Hi, I'm Robert and I'll be helping you with your printer question.
you would have to call epsons return and exchange hotline
1 (800) 444‑1527
they are only open during normal business hours. starting 6 am pacific time monday
M‑F 6am‑ 8pm PT S 7am‑ 4pm PT
If that works for you i would really appreciate if you would give me a good rating. I would love to tell you where to send it, but you need an RMA number etc and sending it without having all the information confirmed by epson would be a mistake.