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Ask Electronics Pete Your Own Question
Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 16705
Experience:  HNC Computing; Large format and multifunction printer expert
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I have not be able to print from my ipad or or iphone.. I

Customer Question

I have not be able to print from my ipad or or iphone.. I I've tried to select a device and is not found. I have gone through the first steps, checking airplane mode and the printer is on and wifi connection. They all seem to be ok.
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: It changed once my husband disconnected our home phone and after the last update for our ipad/iphones.
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC, Windows 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: probably a month and a half
JA: Anything else you want the printer expert to know before I connect you?
Customer: I can print from my computer. Its is the ipad and iphone that no longer work.
Submitted: 3 months ago.
Category: Printers
Expert:  Electronics Pete replied 3 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Electronics Pete replied 3 months ago.

What is the make and model number of the printer?

Is the computer connected to the printer with a wire?

Expert:  Electronics Pete replied 3 months ago.

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

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