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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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It won't print, XP=410 couple of years I think. It runs the

Customer Question

It won't print
JA: What's the make/model number of your printer? How old is it?
Customer: XP=410 couple of years I think. It runs the paper through, but won't print
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC It had been printing until now.
JA: How long has this been an issue? What happened right before this popped up?
Customer: It had been printing good, then a couple of days ago it wouldn't print
JA: Anything else you want the printer expert to know before I connect you?
Customer: the yellow ink is low, but had a little bit left.
Submitted: 10 days ago.
Category: Printers
Expert:  technicalcat replied 10 days ago.

Hello, and thank you for using this service.
I will help you now.

About how long ago has it been since the ink was replaced?