Printer Repair Questions? Ask IT Technicians for Answers ASAP
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Did you replace with a genuine HP cartridge or aftermarket/remanufactured?
Sorry for the delay in reply.
You can take out the black cartridge, and check for ink residue at the nozzle (bottom where ink comes out). You can also clean the cartridge and cartridge contacts with a lint free cloth and alcohol. However, this problem is very likely due to the reman cartridge. If cleaning/inspecting does not help, I'd advise you to replace with a new genuine HP cartridge, and this will very likely fix the problem.
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