Printer Repair Questions? Ask IT Technicians for Answers ASAP
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What is the exact error message or code?
The problem you are facing is caused due to defective printhead or logic board, you can follow the steps from the link below to remove the printhead and then clean the contacts on the printhead with cotton swab and IP alcohol, after that reseat the printhead and check the result, if you still face the same problem then, you have to replace the printhead. If that also fails then, unfortunately, the logic board is defective in that case, it will better to replace the printer because replacement cost of the logic board will be more than the price of a new printer.
Now, this is the proper process to solve the problem, if you want my personal opinion then, I will recommend you to replace the printer, after the printhead cleaning step because the price of a printhead for this printer model is too much. Let me know if you need any further information, otherwise please remember to give a positive rating, as that is the only way I am compensated for my time and effort.