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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Et-4550 black ink went dry, i just refilled it and tried

Customer Question

et-4550 black ink went dry, i just refilled it and tried printing w/o looking at instructions, now black doesn't work
JA: What's the make/model number of your printer? How old is it?
Customer: Epson et 4550, maybe a year
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: WIN 10 Pro
JA: How long has this been an issue? What happened right before this popped up?
Customer: got messages that ink was running out, then it stopped
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 3 months ago.
Category: Printers
Expert:  technicalcat replied 3 months ago.

Hello, and thank you for using this service.
I will help you now.

Did you replace the cartridge, or actually manually refill it with ink?