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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My print cartridges will not align. Sorry, I have an Epson

Customer Question

My print cartridges will not align.
JA: What's the make/model number of your printer? How old is it?
Customer: Sorry, I have an Epson WF3540 approximately 2-3 yrs old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC - I dont know the operating system. i will go to settings?
JA: How long has this been an issue? What happened right before this popped up?
Customer: My sister tried to move the cartridges to read the cartridges to see what type ink was required
JA: Anything else you want the printer expert to know before I connect you?
Customer: if he needs to know the operating system of my pc I need to know how to find the OP
Submitted: 3 months ago.
Category: Printers
Expert:  Richard replied 3 months ago.

Hi there and welcome

When you say it will not align, is it printing in a blurred way? So none of the prints are clear?

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