How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask John Your Own Question

John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
23822421
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

My print cartridges will not align. Sorry, I have an Epson

Customer Question

My print cartridges will not align.
JA: What's the make/model number of your printer? How old is it?
Customer: Sorry, I have an Epson WF3540 approximately 2-3 yrs old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC - I dont know the operating system. i will go to settings?
JA: How long has this been an issue? What happened right before this popped up?
Customer: My sister tried to move the cartridges to read the cartridges to see what type ink was required
JA: Anything else you want the printer expert to know before I connect you?
Customer: if he needs to know the operating system of my pc I need to know how to find the OP
Submitted: 1 month ago.
Category: Printers
Expert:  Richard replied 1 month ago.

Hi there and welcome

When you say it will not align, is it printing in a blurred way? So none of the prints are clear?