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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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How do I get it to work with windows 10. Mx410 not sure how

Customer Question

how do I get it to work with windows 10.
JA: What's the make/model number of your printer? How old is it?
Customer: Mx410 not sure how old.
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Its a new notebook HP with windows 10.
JA: How long has this been an issue? What happened right before this popped up?
Customer: All the time I tried the disc that came with it and won't work.
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Printers
Expert:  MikeW replied 1 month ago.

Hello my name is ***** ***** I can assist you with this issue. So you're trying to get you Canon MX410 hooked up to your PC, are you trying to connect it by wifi or usb cable?