Printer Repair Questions? Ask IT Technicians for Answers ASAP
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Which Brother model do you have?
It is likely that the printer needs to be setup again.
Click here: http://support.brother.com/g/b/downloadlist.aspx?c=us&lang=en&prod=mfcj470dw_us_eu_as&os=10012
Click on Full Driver & Software Package
Click on Agree to the EULA and Download button
Run the downloaded program to install your printer again.
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Thank you for the update.