How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
23822421
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

I am trying to connect my c4795 printer to my laptop with a

Customer Question

I am trying to connect my c4795 printer to my laptop with a USB connection to my laptop and the square printer cable is connected to the back of the printer I know the printer is on because I just copied a document manually
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: I am trying to connect my c4795 printer to my laptop with a USB connection to my laptop and the square printer cable is connected to the back of the printer I know the printer is on because I just copied a document manually it is approximately a year old and I have never been able to get it to print from my computer and I am discusted the thing doesn't work
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: my computer is approximately two years old . it is an HPwithintelcore i3
JA: How long has this been an issue? What happened right before this popped up?
Customer: It has been an issue every since I have had the printer and computer I always intended to always do it later and now later is now
JA: Anything else you want the printer expert to know before I connect you?
Customer: I oroiginally was going to use it wirelessly but that didn't work either so if I can just get it to work connected directly then I can pursue the wireless deal
Submitted: 3 months ago.
Category: Printers
Expert:  Viet - Printer Tech replied 3 months ago.

Hi,

I'm sorry about the issue. Is there any error or message when installing the printer's CD software or download?

Please reply at the box below. Thank you,

Related Printers Questions