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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I'm having problems with my lexmark printer,fax,scanner.

Customer Question

I'm having problems with my lexmark printer,fax,scanner. when I try to fax it says it is not connected to phone line. Not sure which plug to plug it into on back of machine. Tried them all, but now the line is in the usb port, not the two phone lines that are in the back. Previously I had only one cord in back that was plugged in along with the power cord. of course . The model # is a pro 205
Submitted: 3 months ago.
Category: Printers
Expert:  Russell H. replied 3 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

Don't plug a phone line into the USB port, period.

Try plugging the phone line cord into the jack on the printer that is labeled 'LINE' or 'L', and NOT the one that is labeled 'PHONE' or has a phone handset logo next to it.

How does that work?

Customer: replied 3 months ago.
Does the usb have to be plugged into the port and a separate phone line also?
Customer: replied 3 months ago.
That's too much! I'll dig out manual
Customer: replied 3 months ago.
I'm finished with you please leave so I can rate you
Expert:  Russell H. replied 3 months ago.

You don't fax over USB.

So yes, USB and phone line both.

Customer: replied 3 months ago.
all right thanks
Expert:  Russell H. replied 3 months ago.

Does it work now? before I leave off from this case, I'd like to know.

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