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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Printer will not print of my computer, PRINTER IS OFFICE

Customer Question

Printer will not print of my computer
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: PRINTER IS OFFICE 6600
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Do not know
JA: How long has this been an issue? What happened right before this popped up?
Customer: Printer appears to print copies put if I want to print pictures I got meaassage
JA: Anything else you want the printer expert to know before I connect you?
Customer: just wish that I caN PRINT PITURES FROM MY COMPUTER ALSO MY E MAILS
Submitted: 4 months ago.
Category: Printers
Expert:  Lorenz Vauck replied 4 months ago.

Dear Client,

I am sorry to hear about that problem. My name is***** am a computer expert with 17 years of experience and will help you as good as I can.

Can you please first let me know which exact error message it is showing to you?

Please type in the box below, then click on the "Send" button to send me your reply.

Thanks for your patience and best regards,

Lorenz Vauck