Hi! My name is ***** ***** I will be assisting you. Let's get started!
Open the lid and remove the ink cartridge then insert them again then close the lid.
With the printer powered on, remove the power cord from the back.
Wait 2 minutes
Plug in the power cord and power it on.
Do you still have the error?
I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.