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crash2199
crash2199, Technician
Category: Printers
Satisfied Customers: 16358
Experience:  5+ years as Tech
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Canon MG6320 error code B200, no about 4 years I think, Mac,

Customer Question

canon MG6320 error code B200
JA: Has your Canon done this before? And can you guesstimate how old it is?
Customer: no about 4 years I think
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Mac
JA: How long has this been an issue? What happened right before this popped up?
Customer: OS X El Capitan
JA: Anything else you want the printer expert to know before I connect you?
Customer: Just started a few minutes ago attempted to print
Submitted: 12 days ago.
Category: Printers
Expert:  crash2199 replied 12 days ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  crash2199 replied 12 days ago.

Open the lid and remove the ink cartridge then insert them again then close the lid.

With the printer powered on, remove the power cord from the back.

Wait 2 minutes

Plug in the power cord and power it on.

Do you still have the error?

Expert:  crash2199 replied 11 days ago.

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.